Terms & Conditions

Welcome to the website of The Villarreal Consulting Group LLC (“Company”, “we”, “us”, or “our”).
By accessing or using this website and our services, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree, you should not use this website or our services.

1. Acceptance of Terms

By visiting this website, creating an account, submitting an inquiry, purchasing any product or service, or otherwise interacting with us online, you:

  • Acknowledge that you have read and understood these Terms, and

  • Agree to be legally bound by them, along with any additional policies referenced here, including (as applicable):

    • Payment Options

    • Delivery Details

    • Return & Refund Guidelines

    • Privacy Policy

We may update these Terms from time to time. Any changes will be effective when posted on this page, with the “Last updated” date revised. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

2. About Our Company & Services

The Villarreal Consulting Group LLC provides security consulting services, which may include, but are not limited to:

  • Security risk assessments

  • Strategy and planning support

  • Policy review and recommendations

  • Training, advisory, and related professional services

We may also offer digital resources, documentation, or other materials related to our services.

The exact scope of any engagement will be defined in a separate proposal, statement of work, or services agreement between you and us. In case of conflict between these Terms and a signed services agreement, the signed agreement will usually prevail for that specific engagement.

3. Eligibility

To use this website and/or engage our services, you confirm that:

  • You are at least 18 years old or the age of legal majority in your jurisdiction.

  • You have the authority to enter into binding agreements on behalf of yourself and/or the organization you represent.

  • You will use the website and our services only for lawful purposes.

We reserve the right to refuse service, terminate access, or cancel engagements where we believe these conditions are not met or where misuse, fraud, or abusive behavior is suspected.

4. Website Use & Content

You agree that you will not:

  • Use the website for any unlawful, fraudulent, or malicious purpose.

  • Interfere with the operation or security of the website.

  • Attempt to gain unauthorized access to any part of the site, systems, or data.

  • Use automated tools (scrapers, bots, etc.) to extract data without our prior written consent.

All content on the website (text, graphics, logos, images, layout, and other materials) is provided for general information purposes and does not constitute professional or legal advice on its own. Any security recommendations or consulting outcomes must be interpreted in context and may require additional analysis or adaptation.

5. Accounts & Communication

If you create an account or submit information through contact forms:

  • You agree to provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your login credentials, if applicable.

  • You are responsible for all activities that occur under your account or using your contact information.

By providing us with your email address or phone number, you consent to receiving communications related to:

  • Your inquiries

  • Ongoing projects or engagements

  • Administrative updates and notices

  • In some cases, optional marketing or informational messages (subject to your consent and applicable law)

You may opt out of marketing communications at any time, but you may still receive transactional or service-related messages.

6. Pricing, Payments & Invoicing

Details about accepted payment methods are provided on our Payment Options page. In general:

  • We accept payments via PayPal and Stripe (credit & debit cards).

  • Pricing for consulting services may be listed on the website, in proposals, or in custom quotes.

  • All fees are shown in the applicable currency and are exclusive of any taxes, unless explicitly stated otherwise.

By engaging our services or placing an order:

  • You agree to pay all charges specified in the proposal, invoice, or checkout page.

  • You authorize us (and our payment processors) to charge your selected payment method for the agreed amounts.

  • You are responsible for any bank fees, currency conversion fees, or other charges imposed by financial institutions.

We reserve the right to correct any obvious pricing or typographical errors and to adjust or cancel orders that were based on incorrect information.

7. Scheduling, Delivery & Performance of Services

Information about timelines and delivery of any physical or digital items is outlined on our Delivery Details page, where applicable.

For consulting services:

  • Estimated start dates, milestones, and completion dates will typically be set out in a proposal, work order, or services agreement.

  • Timelines may depend on your timely cooperation, including providing requested information, access, or approvals.

  • We will make reasonable efforts to deliver services on time, but we do not guarantee exact completion dates, as some factors may be beyond our control.

Where services are delivered remotely (e.g., calls, reports, or online sessions), you are responsible for ensuring you have appropriate equipment, internet access, and software to receive them.

8. Cancellations & Rescheduling

Any specific cancellation or rescheduling rules for consulting sessions, workshops, or projects may be defined in a separate agreement, but in general:

  • You should notify us as early as possible if you need to cancel or reschedule a scheduled session.

  • We may charge cancellation fees or treat unused scheduled time as billable if cancellation occurs with insufficient notice, as defined in the relevant proposal or agreement.

  • We reserve the right to reschedule or cancel sessions due to unforeseen circumstances (e.g., illness, emergencies, technical issues), in which case we will make reasonable efforts to provide alternative times or solutions.

9. Returns & Refunds

For any products or packages sold through the website, our Return & Refund Guidelines describe:

  • When refunds may be available

  • Which items or services are non-refundable

  • How to submit a request

  • Timeframes for processing

For consulting services:

  • Refunds are typically not provided for time already spent or completed work, except where required by law or explicitly agreed in writing.

  • In some cases, we may offer partial credits, revised scope, or other resolutions at our discretion if there is a service issue.

10. No Guarantee of Specific Outcomes

Security consulting and related services inherently involve risk evaluation, probability, and changing conditions. You acknowledge that:

  • Our recommendations are based on the information available at the time of assessment.

  • We cannot guarantee that any particular security incident will never occur.

  • Implementation of our recommendations, and ongoing maintenance, is your responsibility unless explicitly agreed otherwise.

We do not guarantee specific business results, revenue levels, or complete elimination of security risks.

11. Intellectual Property

Unless otherwise agreed in writing:

  • All methodologies, templates, tools, processes, training materials, and frameworks used by us remain our intellectual property.

  • You are granted a limited, non-exclusive, non-transferable license to use deliverables (such as reports, presentations, or training content) internally within your organization for your own legitimate business purposes.

  • You may not reproduce, resell, distribute, or publicly share our materials without prior written permission, except as necessary to implement agreed security measures internally.

Any content you provide to us (for example, policies, diagrams, or internal documentation) remains your property. You grant us a limited license to use it solely for the purpose of delivering our services.

12. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party in connection with the engagement, including:

  • Business plans

  • Technical details and system information

  • Security posture and vulnerabilities

  • Internal processes and procedures

Confidential information will not be disclosed to third parties except:

  • With written consent,

  • As required by law or legal process, or

  • To professional advisors bound by similar confidentiality obligations.

We implement reasonable safeguards to protect confidential information, but no method of transmission or storage is completely secure.

13. Disclaimers

To the fullest extent permitted by law:

  • The website and its content are provided on an “as is” and “as available” basis.

  • We make no warranties or representations, express or implied, regarding:

    • The accuracy, completeness, or timeliness of website content

    • Uninterrupted or error-free access

    • Fitness for a particular purpose or non-infringement

Any reliance on website information is at your own risk. Professional advice and decisions should be based on the full context of your organization, not solely on general website content.

14. Limitation of Liability

To the maximum extent allowed by law:

  • The Villarreal Consulting Group LLC, its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the website or our services.

  • Our total aggregate liability for any claim relating to an engagement or this website will be limited to the total fees you paid to us for the specific service or order giving rise to the claim.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you in full.

15. Indemnification

You agree to indemnify, defend, and hold harmless The Villarreal Consulting Group LLC and its affiliates, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of:

  • Your misuse of the website or services

  • Your violation of these Terms

  • Your violation of any applicable law or third-party rights

16. Third-Party Services & Links

Our website may contain links to or integrations with third-party services (such as PayPal, Stripe, or communication tools). We are not responsible for:

  • The content, policies, or practices of third-party websites or platforms

  • Any issues, losses, or damages arising from your use of those third-party services

Your use of such services is governed by the third party’s own terms and policies.

17. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms, the website, or our services shall be subject to the exclusive jurisdiction of the state or federal courts located in California, and you consent to the personal jurisdiction of such courts.

Where required or appropriate, the parties may first attempt to resolve disputes through good-faith negotiation before resorting to formal proceedings.

18. Changes to the Website & Services

We may:

  • Update, modify, or discontinue any part of the website or its content at any time.

  • Change pricing, service offerings, or policies with or without prior notice, except where a specific written agreement states otherwise.

Your continued use of the website after such changes indicates acceptance of those changes.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary or deemed severed, and the remaining provisions shall continue in full force and effect.

20. Contact Information

If you have any questions about these Terms & Conditions or our services, please contact us:

The Villarreal Consulting Group LLC
Email: [email protected]
Address: 80933 Dartmouth Ave, Indio, CA 92201
Phone: (760) 902-8645